- Description
- Shipping & Returns
Description
DESCRIPTION
Fast, Strong, and Reliable Recovery. Transform your ATV/UTV into a workhorse with the Rough Country ProSeries Winch. With its 6500lbs of pulling power, 2.7 HP motor, and synthetic rope, you'll get the dependable recovery with the speed and control you need. This heavy-duty winch will provide a versatile recovery system that can be used for work, hunting, camping, or getting a friend out of a tight spot. Our synthetic rope is stronger than cable allowing you to pull heavy objects easily. With our superior quality winch and rope system, you can count on getting yourself out of tough spots safely and securely. Durable Strength and Quality. Rough Country's ProSeries 6500LBS Winch with Synthetic Rope is the all-around winch you need to get your job done. With an IP67 Waterproof and Dustproof rating, you can use it in harsh outdoor conditions without worrying about corrosion or rust. The simple bolt-on installation makes it perfect for your UTV/ATV, and its automatic braking system ensures you will have no problem getting back on track. And when it comes to tough jobs, this winch has got your back: It includes a rocker switch, hawse fairlead, and replaceable Clevis Hookso you're ready for any job that comes along.
- Easy bolt-on installation.
- Includes wireless remote.
- Perfect for UTV/ATV applications.
- Water-resistant solenoid and receiver box.
- 2.7HP / 12V DC Motor.
- 192:1 Gear Ratio.
- Planetary Gear System.
- Automatic Braking System.
- Synthetic rope yields the maximum in strength-to-weight ratio.
- Synthetic rope is stronger than steel cables.
- Synthetic rope does not store energy under stress and is safer in the event of breakage.
- Includes Hawse Fairlead.
- Wired dash mount rocker switch.
- Heavy gauge wiring with waterproof solenoid – 12 feet.
- Rubber rope stopper.
- 50 Feet Synthetic Rope.
- Included Aluminum Hawse Fairlead 6" centerline between holes.
- All hardware and instructions are included.
notes
Fairlead is for mounts with a 6" bolt pattern.
instructions
Shipping & Returns
Return Policy
We have a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Eligibility for Returns
To be eligible for a return, your item must be in the same condition that you received it, in its original packaging. You’ll also need the receipt or proof of purchase. Returns are subject to a restocking fee.
How to Start a Return
To start a return, you can contact us at sales@reconrecovery.com. Please note that returns may not be getting returned to the shipper's address. Please wait for a response before shipping your item.
Return Approval
If your return is accepted, we’ll send you an RMA (Return Merchandise Approval) code, as well as instructions on how and where to send your package. Items sent back to us without first requesting a return will not be accepted.
Contact for Return Questions
You can always contact us for any return questions by calling us at 1-800-359-9397, Monday-Friday 8am-5pm.
Damages and Issues
Please inspect your order upon reception and contact us immediately if the item is defective, damaged, or if you receive the wrong item, so that we can evaluate the issue and make it right.
Exceptions / Non-returnable Items
Please get in touch if you have questions or concerns about your specific item.
Unfortunately, we cannot accept returns on sale items or gift cards.
Hassle-Free Returns
There are three instances where Recon Recovery offers free returns on any of the UPS / FedEx ground shipments purchased on our website, as detailed below:
- If the item sent to you is different or wrong than the listing page, Recon Recovery will send you a prepaid shipping label.
- If the item shows up damaged in shipping or prior to shipping, Recon Recovery will send you a prepaid shipping label.
- If you decide the item is not going to work for you, Recon Recovery will send you a prepaid shipping label if you exchange it for an item of equal or greater value.
Note: Free Returns does NOT apply to Freight items.
Exchanges
The fastest way to ensure you get what you want is to return the item you have, and once the return is accepted, make a separate purchase for the new item.
Refunds
We will notify you once we’ve received and inspected your return, and let you know if the refund was approved or not. If approved, you’ll be automatically refunded on your original payment method within 10 business days.
Please remember it can take some time for your bank or credit card company to process and post the refund too.
If more than 15 business days have passed since we’ve approved your return, please contact us at sales@reconrecovery.com.